Privacy Policy

1. Introduction

Axiopistis Holdings LC ("we," "our," or "us") operates MyCryptoSignal, an automated cryptocurrency trading signal API service available at mycryptosignal.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Email Address: When you request an API key, we collect your email address for key delivery and account management
• Project Information: Optional details about your project, use case, and website (if provided during API key request)
• Communications: Any information you provide when contacting our support team

2.2 Automatically Collected Information

• API Usage Logs: We record API requests including timestamps, endpoints accessed, response codes, and request metadata
• IP Addresses: Your IP address is logged with each API request for rate limiting and abuse prevention
• Technical Data: Browser type, device information, and access times when visiting our website
• API Key Identifiers: Hashed API key values to validate and track your usage quota

3. How We Use Your Information

We use collected information for the following purposes:

• Service Provision: To generate, deliver, and manage your API keys
• Rate Limiting: To enforce fair usage policies and prevent abuse
• Communication: To send you your API key, respond to support requests, and provide service updates
• Security: To detect and prevent fraudulent activity, spam, and unauthorized access
• Analytics: To understand usage patterns and improve the Service
• Compliance: To comply with legal obligations and enforce our Terms of Service

4. Data Storage and Security

Your data is stored on Cloudflare's infrastructure with the following protections:

• Encryption: All data transmission uses HTTPS/TLS encryption
• API Key Protection: API keys are hashed using SHA-256 before storage; plaintext keys are never stored
• Access Controls: Limited access to production databases restricted to authorized personnel only
• Infrastructure Security: Cloudflare Workers and D1 database security measures

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: Cloudflare (hosting), email delivery services (for API key distribution)
• Legal Requirements: When required by law, court order, or government request
• Safety and Security: To protect against fraud, abuse, or harm to our users or the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Third-Party Services

Our Service integrates with the following third-party data providers (not visible to end users):

• CoinGecko: Cryptocurrency market data
• Alchemy: Blockchain infrastructure and on-chain data
• Infura: Ethereum network access
• Cohere: AI analysis for signal generation

These services process data on our behalf and are subject to their own privacy policies. Your direct interaction with our API does not share your personal information with these providers.

7. Data Retention

• API Keys: Retained indefinitely while active; deleted upon revocation or user request
• Usage Logs: Retained for 90 days for operational purposes, then archived or deleted
• Email Addresses: Retained as long as your API key is active or until deletion is requested

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal obligations)
• Portability: Receive your data in a machine-readable format
• Objection: Object to certain data processing activities
• Revocation: Revoke your API key at any time

To exercise these rights, contact us at legal@axiopistisholdings.com

9. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), we process your data under the following lawful bases:

• Contract Performance: Providing the API service you requested
• Legitimate Interests: Security, fraud prevention, and service improvement
• Legal Obligation: Compliance with applicable laws

You have the right to lodge a complaint with your local data protection authority.

10. CCPA Compliance (California Users)

California residents have the right to:

• Know what personal information is collected, used, shared, or sold
• Request deletion of personal information
• Opt-out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising privacy rights

To make a CCPA request, email legal@axiopistisholdings.com

11. Cookies and Tracking

Our website uses minimal tracking:

• Session Storage: Your API key is stored locally in your browser's session storage (not a cookie)
• No Third-Party Trackers: We do not use Google Analytics, Facebook Pixel, or similar tracking services
• Cloudflare Analytics: Basic traffic analytics provided by Cloudflare (no personal information)

12. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us immediately at legal@axiopistisholdings.com

13. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We rely on Cloudflare's global infrastructure, which implements appropriate safeguards for international data transfers.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

15. Contact Information

For privacy-related inquiries, data requests, or complaints:

Email: legal@axiopistisholdings.com
Company: Axiopistis Holdings LC
Registered in: Georgia, USA